Return Policy
Weunderstand sometimes items aren’t what you expected or they just don’t work!All orders placed on our site can be returned within 30 days of shipping.Returns must be accompanied by the packing slip along with a brief reason forreturn or exchange. We will gladly accept any merchandised returned new, unusedor in unworn condition with the all original tags and stickers attached.
Please allow 2 weeks for exchanges and refunds to be processed. Your refundwill be credited back to the same credit card used to make the originalpurchase. All refunds will be for the amount of the returned item less shippingcost. If an order is returned due to an error on our part, we will gladly alsorefund all shipping cost.
A 15% restocking fee will be charged if an item is returned after 30 days ofthe shipping date, if an item is returned to the incorrect address or if anitem has been shipped by FREIGHT delivery. Customized items, special orders,and items that have been installed or used are non-refundable.
Please ship all returns to the address below:
FanTheFire.com
Attn: Returns
12232 Industriplex Blvd
Ste 1
Baton Rouge, LA 70809
Of course if you should have any questions – simply give us a call!
